Dell Kiosk Pictures
A few questions Power Hour listeners should be asking DELL are the
Why are such Orwellian - like security measures being taken both on the Dell
kiosk employees and the customers who shop there?
WHY and WHO is watching the customers browse / buy and interaction with
customers on these installed WEBCAMS?
Since there is no money being exchanged at the kiosk and all they only
accept credit / debit cards and the display computers and TV's are LOCKED
down, why the sudden need for such tight security? In the two months it has
been opened, there has not been anything close to an attempt of robbery.
Why do the employees have to punch in and out on a BIOMETRIC time clock
which is sending their fingerprint out over the world wide web to an unknown
destination? Why wouldn't a punch card do? Would this not accomplish the
WHY does DELL NEED to have BIOMETRIC information of the employees who work
at the kiosk? Do they require this of their other employees who don't work
at kiosks? If not, why are the kiosk employees being singled out?
WHY were the kiosk employees not told about this ahead of time?
WHO OWNS the fingerprint of the employee after it has been scanned? Who OWNS
the RIGHTS of this electronic fingerprint?
What are DELL'S security measures to keep this fingerprint safe from things
like ID Theft?
What has DELL done to see that the very wide security holes in the KRONOS
biometric time clocks have been resolved?
Why are employees with excellent sales rankings who refuse to submit to
these draconian measures simply NOT being put onto the work schedule? NOT
told their fired, laid off, etc?
Why are potential DELL customers being put into such an environment where
whoever or whatever is watching their sales transactions could take their
credit card info, etc without their knowledge or consent?
WHO owns the customer's video image that is being fed over the world wide
What steps has DELL taken to insure that these web based webcams are hack
proof? What can DELL guarantee the safety to their potential customers who
choose to shop there?
What about the legalities of DELL kiosk employees who have a security
clearance? Would these biometric time clocks compromise this because of the
Thanks to a Power
Hour Team Member for the questions presented above!