Contact Us
Whether you have a question about one of our reviews, a correction to suggest, or simply want to understand how we research and rank the casinos on this site, this page tells you how to reach us — and what to expect when you do.
Real Money Casino is an independent comparison platform for US players. We cover the fastest-paying online casinos available to American residents, and we take the accuracy of that coverage seriously. If something on this site looks wrong, outdated or unclear, we want to know.
What We Can Help With
Before reaching out, it helps to know what falls within our scope. We are a review and comparison site, not a casino operator — we cannot access your account, process a withdrawal or intervene in a dispute with a casino directly.
- Editorial corrections — If you believe a rating, offer detail or factual claim on any page is incorrect, flag it and our team will investigate.
- Content suggestions — If there is a casino, game type or topic you think we should cover, we welcome those ideas.
- Partnership and affiliate enquiries — Operators or agencies wishing to discuss a commercial relationship can use the contact form. Note that commercial relationships do not determine rankings or ratings on this site.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please visit our Responsible Gambling page for resources and support contacts. We are not a counselling service, but that page links directly to organisations that can help.
- General questions about our methodology — How we score payout speed, what we look for in a licence, or why a particular site ranks where it does.
How to Reach the Editorial Team
The fastest way to reach us is by email. Our editorial team reviews incoming messages during business hours, Monday through Friday. We aim to respond to all substantive enquiries within two business days, though high-volume periods may take a little longer.
When writing in, please include:
- The page or casino name your question relates to, if applicable
- A clear description of the issue or question
- Any supporting information that would help us respond accurately
Vague or incomplete messages are harder for us to act on — the more specific you are, the more useful our reply will be.
About the Content on This Site
Every casino reviewed on Real Money Casino has been researched by our editorial team. Content is authored and maintained by Reid Franklin and reviewed against a fact-check schedule — the last update date shown at the top of each page reflects when the information was most recently verified.
We do not claim to have deposited money or played every game at every casino we cover. We describe our process accurately: we research, review and verify using publicly available information, operator documentation, licence registers and independent sources. Where something cannot be confirmed, we say so rather than guess.
Our independence matters to us. Real Money Casino earns revenue through affiliate arrangements — when a reader follows a link to a casino and registers, we may receive a commission. That relationship is disclosed on every relevant page, and it does not determine how sites are ranked. You can read more about who we are and how we work on our About Us page.
Responsible Gambling — A Standing Note
Online casino gambling in the United States is legal only in states that have specifically authorised it, and only for players who are physically located within those states at the time of play. The minimum age for most forms of gambling is 21. If you are unsure whether online casino play is permitted where you are, check your state's gaming authority before registering anywhere.
Gambling should be a form of entertainment, not a way to make money or manage financial pressure. If it stops feeling like that, free support is available:
- National Problem Gambling Helpline — 1-800-522-4700 (call or text, 24/7)
- Gamblers Anonymous — ga.org
- National Council on Problem Gambling — ncpgambling.org
Most regulated US online casinos also offer self-exclusion tools, deposit limits and session reminders. Our Responsible Gambling page explains how to use them and where to find further help by state.
Legal and Terms
Use of this site is subject to our Terms and Conditions. If your enquiry relates to how your data is handled or to a legal matter, please state that clearly in your message so it can be directed to the right person.
We do not accept unsolicited content for publication, paid editorial placements or sponsored reviews presented as independent assessments. Any approach of that kind will not receive a response.